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Herny Mintzberg über Community – guter Artikel
So, stop doing the things that destroy community. That is number one, two, three. There are lots of other things to do: Build the culture, respect people, listen to what they are doing. If you are senior management, get out of your office, find out what people are doing on the ground; show your face, not formally, but to put your ear to the ground and to know what is going on; and be part of the system.